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Guaranteed Delivery On Long-Arming We guarantee
long-arm quilt turnaround within one week. If we don't deliver, we will give up to a 20% discount on
the long-arming services!
To obtain this guarantee, details below, you
must: Call ahead and make an appointment to check in your quilt. Tell
the check in clerk that you want the one-week guarantee. Verify the clerk has written
the guarantee on the check in form.
That
right! We start the clock from the date the top, backing, batting, and any custom quilt designs have been delivered
to the shop, completed or purchased at our shop for long-arming. If we do not complete the long-arming within that period
of time, we will provide a 5% discount per business day on the long-arming fees up to a maximum of 20%.
For example, if
a quilt top were to be brought in on a Wednesday, it would be available for pickup on or before the Thursday
following that guarantee period. If it were not completed by that time, a 5% discount would be taken off the price of the
long-arming every day starting on that Friday, until the discount percent has reached the maximum of 20%. In this example,
if the long-arming fee were $100.00 and it were 5 days late [the next Thursday after the guarantee], then the discount
would be 20% or $20.00 resulting in the net long-arming fee of $80.00 [$100 - $20 = $80]. Not bad! No more waiting months for
that project to get finished! Restrictions: - This
offer is valid only on quilts brought in with an advance reservation.
- You must ask for the guarantee
when making the reservation or at check-in.
The date used as the start/drop off date is the date when all items required to begin the long
arming are in our shop. Some of these items are top, backing of the correct size, batting of the correct size, as well as
custom stitching designs needing to be purchased or designed.
A week is comprised of seven business days. We normally have seven working days per week. However,
in the event we are close, as determined by the "Observed Holidays" on our web-site, then add the number of days we are closed to the guarantee
period if those holidays are included in your guarantee period.
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